ai tracker.by Marketer Coffee

Terms of Service

Last updated: 7 November 2026

1. The service

AI Tracker ("the Service") is software operated by Marketer Coffee that sends prompts to public AI assistants (such as ChatGPT and Google AI Overviews), records the answers and reports how brands, websites and sources appear in them. Answers come from third-party AI systems; we don't control them and can't guarantee that they are accurate, complete or stable over time.

2. Accounts

You must give a valid e-mail address and keep your password safe. You are responsible for everything done under your account, including by teammates you invite. One free trial per company.

3. Plans, trial and payment

Paid plans are billed in advance, monthly or yearly, through Stripe. New accounts start on a free plan with a one-time snapshot of their brand. You can start a 7-day free trial at any time; a payment card is required to start it and the first payment is taken when the trial ends unless you cancel before. Prices exclude VAT where VAT applies. You can upgrade, downgrade or cancel at any time in the billing portal; cancellation takes effect at the end of the paid period and paid fees are not refunded, except where the law requires it. Plan limits (prompts, projects, models, runs) are shown on the pricing page and enforced in the app.

4. Acceptable use

Don't use the Service to break the law, to send prompts that are illegal or abusive, to overload or attack the Service or the AI platforms, or to resell raw data at scale. We may suspend accounts that do.

5. Your data

You own the brand information, prompts and reports you create. We process them only to provide the Service, as described in our Privacy Policy. You can export your data and ask us to delete your account at any time by writing to contact@marketercoffee.com.

6. Availability and changes

We aim for high availability but don't guarantee uninterrupted service, especially when AI platforms change how they work. We may change features and these terms; for material changes we'll notify you by e-mail at least 14 days in advance.

7. Liability

The Service is provided "as is". To the extent the law allows, our total liability for any claim is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or business decisions made on the basis of AI answers.

8. Contact

Questions about these terms: contact@marketercoffee.com.

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